Something Wicked this way comes!

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Need Some Help?

Attendance

Do you offer Carer/Personal Assistant tickets?

Yes, these are free of charge for guests with disabilities or additional needs.

To qualify for a carers ticket, you must provide one of the following forms of documentation:

  • A valid Blue Badge.
  • Access Card.
  • Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
  • Attendance Allowance or Personal assistants / carers’ Allowance letter of award.
  • Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA).
  • In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment
  • A local authority registration document which is local to the attraction where it is being submitted.
  • A recognised Assistance Dog ID Card.

We ask that you scan your ‘evidence’ and email it to us at info@horrorconuk.com and when you buy a ticket let us know and we will match it with a ticket.

How do I pay for things at the event?

Bring lots of cash! Seriously! There is not a cash machine at the venue.  Also maybe have a wander around before you spend, that way you will have an idea of what you want to spend your money on! Simples! Not all vendors will accept card payments so if you wish to purchase an item from one of the exhibitors on the day we recommend you bring cash with you. If you have a budget, bring that budget with you! The special guest signings take cash only.

Catering services (including the bar) and pay on the day entry tickets are provided by Magna who take digital payments only.

Is there a Cloakroom?

Sorry we do not have a Cloakroom.

Can I Bring a Backpack?

Yes you may bring a back pack, however it maybe subject to a search from the Security team.

What are the opening times of HorrorConUK?

11:00am – 5:30pm Saturday & Sunday with a standard day or weekend ticket.  Priority entry is from 10:00am and is available with a Priority entry day or Priority weekend ticket.

How can I find out about opportunities to trade or exhibit at HorrorConUK?

Traders and exhibitors should sign up for our trader newsletter (down at the bottom of the page) to be advised of events and may also email us at info@horrorconuk.com.  Stall space get snapped up very quickly so get in touch early to reserve your place or to be added to our waiting list.

When and where is the next HorrorConUK event?

11th and 12th May 2024 at Magna Science Adventure Centre, Rotherham/Sheffield S60 1DX

More information can be found on our Venue Page

Where can I buy a ticket?

There is a ticket link on this website.

But if you’re having trouble finding it, here’s another!
Tickets

Can I bring my kids?

Yes! Well, as long as they are a horror lover – Please don’t bring a sensitive child who is likely to get upset at the sight of the various ghouls, demons, zombies, serial killers and bloody monsters roaming the corridors!  We ask that you use your discretion: Does your child really love horror? We have no desire to police or tell parents how to do their job, and we believe that parents have their child’s best interests at heart and know what their child can or can’t handle. BUT please remember the horror world is an adult world – many of the traders stalls will feature graphic merchandise based on horror films, books, special effects etc. and fruity language may be used during Q & A’s and elsewhere!   It’s your call! If they’re happy they are very welcome.  Children aged 11 & under are free with a paying adult. Children 14 & under must be accompanied by a paying adult.  Children aged 15 – 16 years old may attend without adult supervision from 11:00am onwards.  Children under 18 are strictly prohibited from any film screenings.

I don’t have a printer to print out my ticket. What should I do?

We really would prefer you to print out your ticket, but if you can’t get a print out from work, local library, friend or family member’s printer, bring your mobile phone, tablet etc and as long as we can scan the barcode from your device we have no problem!

Do I need to purchase a HorrorConUK ticket to also purchase a photo-op?

Yes. Without a ticket to HorrorConUK you will not be allowed entry into the venue!

Can I bring my dog or pet into HorrorConUK?

Not unless it is a guide dog for the blind or other medical assistance dog or a Special Guest/Exhibitor. If in doubt email us at: info@horrorconuk.com

What do I do if I haven’t received my HorrorConUK ticket? Help!

Tickets in general are electronic and not sent by post. When you order your ticket, you will receive your ticket in an email. All you have to do is print out the ticket and bring it with you. If you don’t receive the email please check and search your Junk/Spam/Deleted folder.  If you ordered a ticket and haven’t received it please get in touch with us before 10th May 2019, after this we may not be able to help, please email
Ticketsandorders@HorrorConUK or Info@HorrorConUK.com

On arrival at the event we will scan the bar code on the ticket – you will receive a wristband to allow return to the show. Please note: once your ticket has been scanned – it CANNOT be re-used a second time. Please also keep your wrist band intact for the duration of the event.

I purchased tickets and now I can’t attend HorrorConUK. Can I get a refund on my tickets?

Unfortunately not.  Like similar events, as well theatre and concerts etc we would only offer you a refund on your ticket if we had to cancel, move the event to another location or if we had to reschedule the event.

 

How can I request a Guest to attend HorrorConUK in the future?

The best way is to email your request to info@horrorconuk.com. We love to hear your suggestions!  We will always take into account your ideas but sometimes we have already approached the guest and they can’t attend, sometimes we have approached them and they are coming, but you don’t know it yet!

Have a different question?

Get in touch

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